The success of a business is not always how many new customers you gain but how many loyal customers you retain. Top-quality service may be the goal of your company, but unless you ask your customers their feedback, you’ll never...

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Suppliers of grinding and shredding equipment are important partners to the pallet and lumber industries due to the large volumes of scrap wood material they generate. These wood product businesses are faced with the challenge of disposing of the scrap...

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Grinders have a tough job and work under demanding conditions. They have to run long hours and efficiently reduce wood material. In addition, sometimes they encounter contaminant material, such as metal, rocks or gravel. That’s why proper maintenance is critical...

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Wilber always arrives late. Margareta constantly badmouths her employer. Joseph talks over others in meetings. Welcome to the employees from hell. Their toxicity creates a negative workplace, causes resignations by colleagues, and threatens the bottom lines of the best businesses....

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Anthony W. Weiss is the owner and president of Patriot Pallet Supply in Frankfort, Kentucky. Patriot Pallet Supply serves customers in the Lexington metropolitan region. The company offers new and recycled pallets as well as wood boxes and shipping crates...

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At first glance, the pallet operation run by Community Restoration Coalition in Spencer, Tennessee, looks like a lean, focused manufacturing business. But look a little closer, and it becomes clear that this is not a typical pallet company. For Arnold...

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Con-Vey is proud to announce its 80th anniversary in 2026, marking eight decades of growth rooted in craftsmanship, problem-solving, and community commitment. Founded in 1946 as Keystone Machine Works, the company began as a small fabrication and machine shop serving...

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Fuelbox Industrial, LLC, a national manufacturer and supplier of bandsaw blades, circular saw blades, and pallet-industry consumables, has acquired Frank’s Industrial Sharpening and Sales, LLC. This acquisition expands Fuelbox Industrial’s sharpening and blade-service capabilities, building on the company’s existing in-house...

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48forty Solutions, one of the nation’s largest pallet companies, has just named a new interim CEO and announced new financial restructuring clearing its debt by over 80%. In a letter to customers, Mike Hachtman, the current CEO, stated, “I have...

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According to what previous surveys have told us, labor continues to become a bigger part of the cost structure for pallet companies. Even though slack pallet demand may make labor less acute than several years ago, having a labor strategy...

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