What’s tougher than the pallet business? Every day is a fight to deliver the bottom line! How can a fastener company help? The folks at LINC Systems feel they have a great formula for success.
Knowledgeable staff equipped to fix most problems on location, a thorough preventative maintenance approach and speedy turnaround on orders make LINC Systems a reliable partner for time sensitive and production-conscious pallet plants.
“A simple vision has guided us all of these years: To be the best fastener company in the world,” said Bill Andreson, vice president of sales at LINC. “It was as simple as that – not the biggest, but the best. Then if we grew doing that, so be it…”
Focused on that simple vision, the company did grow, in fact. Today it sells and services in 22 states in the Midwest and Eastern United States, and has 100 employees with an average tenure of 14 years of industry experience.
Based in Westfield, Indiana, LINC Systems was formally established in 1995 although its roots began in the fastener industry more than 40 years ago in the mid-1970s. The company’s aim is to provide value to their customers in the form of service, quality products, multiple leading brands, reliability and competitive pricing. As most pallet customers know, this is a tough industry and to be successful they need the support of reliable suppliers and great service.
LINC understands this and works hard to provide its customers with top-quality service. That’s why its service techs are equipped with a full “service department” in their vans. The primary benefit is that tools are fixed on site with minimal downtime. This also makes it easier and more convenient for a pallet shop to perform the preventative maintenance needed to keep running at full speed.
“We know for success in the pallet industry, productivity and safety are crucial! We have a formula to make you successful in both,” said Andreson. “Our people, reliability, integrity, experience, all the leading brands, on-site service expertise, automation services, ergonomics, safety and competitive pricing. All of these will lead to better productivity.”
To this end, LINC Systems operates a part of their business called LINC SUPPLY. Its goal is to provide pallet customers with all their supplies from one source and with one purchase order at competitive prices. In addition to fasteners and tools, LINC Supply also offers safety products, saw blades, material handling equipment, gloves and protective clothing. “We really have anything a customer would need to run their business,” said Andreson.
LINC’s distribution model is built on filling orders completely and quickly for the pallet industry. Since 1996 any order that is in by 2 p.m. goes out the door by 5 p.m.
Raymond Fuentes and Lisa Quagleri, owners of Reliable Pallet Service of Hillside, New Jersey, have been relying on LINC since first opening their business. Why LINC? According to Fuentes, the high level of service and reliability set LINC apart.
He and Quagleri also like the fact that, in addition to their fastener and tool needs, they can get a complete line of industrial and safety products to keep their business running.
Fuentes mentioned that their company’s name, “Reliable,” has guided their pallet business. Being reliable to their own customers and understanding the importance of providing good service has set them apart in the pallet business. It also makes them appreciate what LINC does for them.
“We offer a complete analysis for the pallet customer,” concluded Andreson. “We can analyze a customer’s needs and current situation to see how best to improve your air system. Put us to the test, we guarantee we will make you more productive!”
For more information call 800-513-9918 or visit www.LINCsystems.com.
