Carolina Inspection Services (CIS) recently promoted Greg Moore from the inspector role to quality supervisor. Moore’s deep roots in the pallet and forestry industry and the good rapport he has with customers have proven to be invaluable assets for the company.
“He is very knowledgeable and can understand any issues and concerns that our clients may have, and offers solutions based on experience, not to mention that he is very easy going and laid back, but gets the job done efficiently and meticulously,” said Amanda Gilreath-Eaton. She is vice president of operations for CIS, which provides ISPM-15 certification and inspection for wood packaging and the heat treated lumber program, and is certified to inspect pellets through the Pellet Fuels Institute program.
“We all have ISPM-15/ALSC regulations to follow, but our motto is to treat folks like folks. Greg is the model of that…and a devoted Christian family man. He keeps our credibility and integrity strong which is very important to us,” she said.
CIS has gotten great feedback from customers about Moore’s knowledge and pleasant personality. Bob Kontos, controller for J.C. Steele & Sons, Inc., said, “We’ve had a few different inspectors here through the years, and Greg is hands down the best by far! When you work for a manufacturing company, like J.C. Steele & Sons, there are all kind of auditors and inspectors that grace our business and it’s not one of those things you look forward to, but it’s not a chore meeting with Greg.”
“Whether it’s checking out the wood packaging logs or going back to physically check the wood, he makes sure it has the proper stamps to allow it to be used for our international shipments, and he’s good at what he does. I must say when he’s going through the wood we have, I think to myself, ‘Just how many is he going to check?’ We’ve been in the program since the beginning, and I think that Greg is a very good inspector…,” he continued.
“We have been using Carolina Inspection since the beginning and think they too have done everything necessary to know the ALSC regulations and standards and have partnered with J.C. Steele,” he added.
Another happy customer, Mark Shupp of Secure in Motion, said, “In so many ways, Greg has been an outstanding benefit to Secure in Motion. He has always been very supportive and willing to help in any way possible. Greg was able to educate us on the different types of kiln dried products and how to improve our current board foot tracking system. He is a perfect reflection of the reliability and customer service that Carolina Inspection Services offers to their clients.”
Moore holds an AAS degree in forestry technology and previously worked in logging, timber buying, lumber grading, kiln operations, as a pallet/log yard manager and for the Virginia Department of Agriculture.
“My previous experience in the industry has given me the ability to help our clients with, and beyond the ISPM-15 regulations,” he said. “I was the manager of a ‘new’ pallet manufacturing facility when the issue of mold on pallets erupted, and I had trailer loads of pallets rejected like everyone else. Even though the ISPM-15 regulations do not regulate or address mold, how to deal with it is still the #1 question I am asked.”
As quality supervisor, he’ll continue to perform inspections but also supervise and train CIS’s other inspectors.
When asked why he likes his job, he said, “There is not a ‘typical’ day. Every client is different and does things differently. Some of these facilities are second- or third-generation family-owned businesses, some are first-generation, and others are brand new start-ups, but the common bond is that we all have sawdust running through our veins. I enjoy working with the small business owners that have the entrepreneurial spirit, and pallets are useful to our economy.
